Contact Us

 

You could always contact us by email or using the form below.

Email: support@foundmuch.com

Address: Flat 2213, Pok Tat House, Pok Hong Est, Shatin, N.T, Hong Kong

Frequently Asked Questions

Please read our FAQ before sending us a message.

How to search products?

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

How are shipping costs calculated?

Normally, our shipping fee is FREE if you choose “FREE Standard Shipping” method. For the fast shipment method, the shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:
  • The item you ordered did not arrive within the time promised by the seller.
  • The item you received was not as described.
  • The item you received that was assured to be genuine was fake.
How secure is shopping in the Online Shop? Is my data protected?

Sure! Our website is built will SSL, all your information is protected.

Do I receive an invoice for my order?

Yes! We will sent you a invoice via email instantly after you have placed the order.

Send us an email